Where did the hangers and frames go?
Unfortunately, we are out of stock of all hangers and frames. We expect to be able to replenish them in early Q1 and they will be available to order at that time!How do I ____ with the editor?
Check out our YouTube Channel for all the latest tips and tricks! Here are 3 videos that cover the basics for each type of map: Some specific questions that we are often asked include:- My Road Trip included a Ferry Segment - how do I add this to my map?
- We do not yet support drawing a water crossing on the map, but you can add a blank location between two ferry ports to add multiple road trips to a map. See an example on our YouTube channel here
- How do I draw multiple flights from the same origin
- You can add an airport multiple times to a Flight Map. Add your "home" airport before and after each destination airport to create this effect. See an example on our YouTube channel here
- How can I start Flights from multiple airports?
- You can add a blank location between two segments. See an example on our YouTube channel here
- Can I put multiple pins/points of interest on a map without route segments?
- Yes! Use a Road Trip Map and add a blank location between each point of interest.
What types of maps can I make?
We currently support 3 types of maps: We do not yet support the following types of maps, but we plan to add them in the coming months!- Hybrid Maps - it is not yet possible to combine Air Segments with Road Trip Segments
- Cruises / Nautical Maps - Cruises are a highly requested feature, but we do not yet support water routes
- Train / Rail Maps - Trains routes are another highly requested feature that we are not yet able to support
- File Upload - Trips recorded with a GPS receiver or digital logbook (.gpx, .json, .xml, .csv, etc) cannot be imported at this time
- Layouts with multiple maps - Multiple City Views on a single map / layout are not yet possible
- Advanced Editor - Editing route colors, location icons, map outline shape, etc. are all features that are on our road map
How do I find location ____ with the editor's search bar?
We are working to hard to make our editor as easy to use as possible! However, there are still some locations that are difficult to find. Here are some tips- I'm looking for an airport that isn't on the list
- We currently support over 7,500 airports worldwide but there are still some smaller airports that we do not have in our system. We are working to increase our database to include over 28,000 airports! Until that happens, if you have a list of specific airports that you would like to have added, please contact us at support@atlas.co and we will see what we can do!
- The city I am looking for isn't found
- Our system works best with specific addresses rather than cities. Try to find a specific business or address inside the city you are looking for to allow the map editor to find a specific location.
How are atlas.co Gift Cards delivered?
Gift cards are delivered electronically via email or SMS message. You will receives a unique gift card code that can be used at checkout to redeem its value.What countries do you ship to?
We have 100+ printing partners located worldwide to service as many countries as possible. The list below contains the countries that we currently support*. If your country is not listed, consider placing an order anyway - we are constantly updating our printing partners and will do everything in our power to fulfill your order or provide you with a prompt refund!- Afghanistan
- Aland Islands
- Albania
- Algeria
- American Samoa
- Andorra
- Angola
- Anguilla
- Antigua and Barbuda
- Argentina
- Armenia
- Aruba
- Australia
- Austria
- Azerbaijan
- Bahamas
- Bahrain
- Bangladesh
- Barbados
- Belarus
- Belgium
- Belize
- Benin
- Bermuda
- Bhutan
- Bolivia
- Bonaire, Saint Eustatius and Saba
- Bosnia and Herzegovina
- Botswana
- Brazil
- British Indian Ocean Territory
- British Virgin Islands
- Brunei
- Bulgaria
- Burkina Faso
- Burundi
- Canada
- Cambodia
- Cameroon
- Cape Verde
- Cayman Islands
- Central African Republic
- Chad
- Chile
- Colombia
- Comoros
- Cook Islands
- Costa Rica
- Croatia
- Curacao
- Cyprus
- Czech Republic
- Democratic Republic of the Congo
- Denmark
- Djibouti
- Dominica
- Dominican Republic
- East Timor
- Ecuador
- Egypt
- El Salvador
- Equatorial Guinea
- Eritrea
- Estonia
- Ethiopia
- Falkland Islands
- Faroe Islands
- Fiji
- Finland
- French Guiana
- French Polynesia
- French Southern Territories
- Gabon
- Gambia
- Georgia
- Ghana
- Gibraltar
- Greece
- Greenland
- Grenada
- Guadeloupe
- Guam
- Guatemala
- Guernsey
- Guinea
- Guinea-Bissau
- Guyana
- Haiti
- Honduras
- Hong Kong
- Hungary
- Iceland
- India
- Indonesia
- Iran
- Iraq
- Ireland
- Israel
- Italy
- Ivory Coast
- Jamaica
- Jersey
- Jordan
- Kazakhstan
- Kenya
- Kiribati
- Kuwait
- Kyrgyzstan
- Laos
- Latvia
- Lebanon
- Lesotho
- Liberia
- Libya
- Liechtenstein
- Lithuania
- Luxembourg
- Macao
- Macedonia
- Madagascar
- Malawi
- Malaysia
- Maldives
- Mali
- Malta
- Marshall Islands
- Martinique
- Mauritania
- Mauritius
- Mayotte
- Mexico
- Micronesia
- Moldova
- Monaco
- Mongolia
- Montenegro
- Montserrat
- Morocco
- Mozambique
- Myanmar
- Namibia
- Nauru
- Nepal
- Netherlands
- New Caledonia
- New Zealand
- Nicaragua
- Niger
- Nigeria
- Niue
- Norway
- Oman
- Pakistan
- Palau
- Panama
- Papua New Guinea
- Paraguay
- Peru
- Philippines
- Pitcairn
- Poland
- Portugal
- Puerto Rico
- Qatar
- Republic of the Congo
- Reunion
- Romania
- Russia
- Rwanda
- Saint Helena
- Saint Kitts and Nevis
- Saint Lucia
- Saint Pierre and Miquelon
- Saint Vincent and the Grenadines
- Samoa
- San Marino
- Sao Tome and Principe
- Saudi Arabia
- Senegal
- Serbia
- Seychelles
- Sierra Leone
- Singapore
- Sint Maarten
- Slovakia
- Slovenia
- Solomon Islands
- Somalia
- South Africa
- South Korea
- South Sudan
- Spain
- Sri Lanka
- Sudan
- Suriname
- Swaziland
- Sweden
- Switzerland
- Syria
- Taiwan
- Tajikistan
- Tanzania
- Thailand
- Togo
- Tonga
- Trinidad and Tobago
- Tunisia
- Turkey
- Turkmenistan
- Turks and Caicos Islands
- Tuvalu
- U.S. Virgin Islands
- Uganda
- Ukraine
- United Arab Emirates
- United Kingdom
- United States
- Uruguay
- Uzbekistan
- Vanuatu
- Vatican
- Venezuela
- Vietnam
- Wallis and Futuna
- Yemen
- Zambia
- Zimbabwe
*Not all of our products are available in all countries. We will do everything we can to fulfill your order but in the event we are unable to fulfill all of it, we will contact you via email or SMS to provide you with options.